Centralised. Trackable. Approval-driven.
A digital request management system that helps organizations submit, track, approve, and manage internal service requests all in one place.
Emails and WhatsApp for service requests
Manual follow-ups with IT or admin teams
No visibility on request status
No audit trail or ownership
Results : Delays, confusion, and repeated follow-ups.
Digital Service Request centralises all service requests into a single system
ensuring transparency, accountability, and faster turnaround.
One platform for all service request
Clear status visibility for users and approvers
Structured approval flow
Reduced manual coordination
SMEs managing internal IT or admin requests
Organisations moving away from email-based requests
Teams requiring approval and accountability
Companies using Microsoft ecosystem
Submit Request
Users submit service requests through a simple digital form.
Work in Progress
Assigned teams manage and update request status.
Review & Approval
Requests follow a structured approval workflow based on category or priority.
Completion & Tracking
Users can track progress and view completed requests with full history.
Request Submission
Simple and guided request form.
Request Tracking
Real-time visibility of request status.
Approval Workflow
Structured and role-based approvals.
Attachments & Details
Support documents and screenshots included.
Audit Trail
Full request history for reference and compliance.