Embedded Files
Centralised. Trackable. Approval-driven.
A digital request management system that helps organizations submit, track, approve, and manage internal service requests all in one place.
A Simple, Practical User Experience
A clean and intuitive interface designed for employees definitely no training required.
Built for Real Teams
Simple Enough for Everyone Powerful Enough for Daily Operations
Why Digital Service Matters ?
Most organization still rely on
Emails and WhatsApp for service requests
Manual follow-ups with IT or admin teams
No visibility on request status
No audit trail or ownership
Results : Delays, confusion, and repeated follow-ups.
Digital Service Request centralises all service requests into a single system
ensuring transparency, accountability, and faster turnaround.
Key outcomes
One platform for all service request
Clear status visibility for users and approvers
Structured approval flow
Reduced manual coordination
Who this system is for
SMEs managing internal IT or admin requests
Organisations moving away from email-based requests
Teams requiring approval and accountability
Companies using Microsoft ecosystem
How The System Works?
Submit Request
Users submit service requests through a simple digital form.
Work in Progress
Assigned teams manage and update request status.
Review & Approval
Requests follow a structured approval workflow based on category or priority.
Completion & Tracking
Users can track progress and view completed requests with full history.
Key Capabilities
Request Submission
Simple and guided request form.
Request Tracking
Real-time visibility of request status.
Approval Workflow
Structured and role-based approvals.
Attachments & Details
Support documents and screenshots included.
Audit Trail
Full request history for reference and compliance.
Built on Microsoft Power Platform
This solution is built using Microsoft Power Apps, ensuring:
Ready to Digitise Your Inventory?
Report abuse